1. Acceptance of Terms
By accessing and using PawKeen.com (“the Site”), you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you should not use the Site. PawKeen reserves the right to update or modify these terms at any time without prior notice. Your continued use of the Site following any changes constitutes your acceptance of the revised terms.
2. About PawKeen
PawKeen is an Australian pet information and education platform operated by PawKeen Pty Ltd (ABN pending). The Site provides pet care guides, product reviews, breed information, food safety guides, insurance comparisons, and related content for Australian pet owners. PawKeen is headquartered in Australia and our content is written primarily for an Australian audience.
3. Content & Information Disclaimer
The information provided on PawKeen is for general educational and informational purposes only. While our content is reviewed by qualified professionals, including veterinarians and pet nutrition experts, it should not be considered a substitute for professional veterinary advice, diagnosis, or treatment.
- Veterinary advice: Always consult a qualified veterinarian for health concerns specific to your pet. Never delay seeking professional veterinary advice because of something you have read on PawKeen.
- Product reviews: Our reviews represent our honest, independent assessment based on research, ingredient analysis, and where applicable, hands-on testing. Individual pet responses may vary. Review scores and rankings reflect our editorial opinion at the time of publication.
- Food safety guides: Our “Can Dogs Eat” and “Can Cats Eat” guides are researched using veterinary sources, but individual pets may react differently to foods. When in doubt, consult your veterinarian before introducing any new food to your pet’s diet.
- Insurance information: Insurance product information, premiums, and coverage details are accurate to the best of our knowledge at the time of publication. Always verify current terms directly with the insurance provider before purchasing a policy.
4. Affiliate Disclosure & Commercial Relationships
PawKeen participates in affiliate marketing programs. This means we may earn a commission when you purchase products or services through links on our Site. These affiliate relationships do not influence our editorial content, review scores, or product rankings. Our reviews are conducted independently, and affiliate partnerships are disclosed transparently.
For full details, please see our Affiliate Disclosure page.
5. Intellectual Property
All content on PawKeen — including text, images, graphics, logos, icons, code, and design elements — is the intellectual property of PawKeen Pty Ltd unless otherwise stated. You may not reproduce, distribute, modify, or republish any content from this Site without prior written permission from PawKeen.
Limited use is permitted for personal, non-commercial purposes such as sharing a link to an article on social media or citing a brief excerpt with proper attribution and a link back to the original page.
6. User Conduct
When using PawKeen, you agree not to:
- Use the Site for any unlawful purpose or in violation of any applicable Australian law
- Attempt to gain unauthorised access to any part of the Site, its servers, or any connected systems
- Submit false, misleading, or spam content through any forms, comments, or submission features
- Scrape, crawl, or use automated tools to extract content from the Site without written permission
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity
- Upload or transmit viruses, malware, or any harmful code
- Interfere with or disrupt the Site’s operation, servers, or networks
7. User Submissions
PawKeen may allow users to submit content such as reviews, comments, photos, or directory listings. By submitting content to PawKeen, you:
- Grant PawKeen a non-exclusive, royalty-free, perpetual, worldwide licence to use, display, modify, and distribute your submitted content across the Site and our associated marketing channels
- Confirm that you own or have the rights to the content you submit
- Agree that PawKeen may edit or remove submitted content at its discretion
- Understand that PawKeen is not responsible for user-submitted content and does not endorse the opinions expressed by users
8. Third-Party Links & Services
PawKeen may contain links to third-party websites, products, and services. These links are provided for your convenience and do not constitute an endorsement by PawKeen. We are not responsible for the content, accuracy, privacy practices, or availability of third-party sites. You access third-party links at your own risk.
9. Limitation of Liability
To the fullest extent permitted by Australian law:
- PawKeen provides the Site and its content on an “as is” and “as available” basis, without warranties of any kind, express or implied
- PawKeen is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site or reliance on any content
- PawKeen is not liable for any harm, injury, or adverse outcome to any pet resulting from information found on the Site
- PawKeen is not liable for any financial loss resulting from product purchases, insurance decisions, or service bookings made based on information on the Site
10. Privacy
Your use of PawKeen is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Site, you consent to the practices described in our Privacy Policy.
11. Governing Law
These Terms of Use are governed by and construed in accordance with the laws of Australia. Any disputes arising from or relating to these terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of Australia.
12. Termination
PawKeen reserves the right to terminate or suspend access to the Site, without notice, for conduct that PawKeen believes violates these Terms of Use or is harmful to other users, PawKeen, or third parties, or for any other reason at PawKeen’s sole discretion.
13. Contact
If you have questions about these Terms of Use, please contact us at info@pawkeen.com.